Social media marketing - 5 tips for working out which platform to use

Social media marketing – 5 tips for working out which platform to use

Social media is changing the world – at least that’s what we’re told.  I’ve heard many stories of some guy who designed a T-shirt, put an ad on Facebook and made squillions!

But how can you do that for yourself?

And where do you start?

  • Facebook?
  • Twitter?
  • LinkedIn?
  • Flickr?
  • Google+?
  • Pintrest?
  • YouTube?
  • Snapchat?
  • Instragram?

Athlinks, Bebo, Cyworld, Elftown, Exploroo, Flixster, Flickr, Friendster, Gogoyoko, Ibibo, Lifeknot, Myspace, Netlog, Pingsta, Sgrougles, StumbleUpon, Talkbiznow, Tumblr, WAYN, Yammer…

My goodness.. there are too many to choose from!

Wikipedia was no help.  Their “non-exhaustive” list of only “notable, well-known sites” comes to 210 sites!

Here’s a quick guide to narrow the field down to something manageable.

Before we start

To get going with social media marketing, you need to have something to share with people.  For the sake of this article, I’m going to assume that you have some regular information that is ready to go.  If not, check out my article on how a blog is the foundation for all of your social media marketing efforts.

If you need more content, you can also make the most of using material that is already out there.

Naturally, driving people towards purchasing your own products and services is preferable!

How do I choose which social media platform to start with?

Here’s a quick guide to picking which social media service to start with, or (if you’re already on social media), which one to move to next.

1. Where is your audience?

The most important consideration should be:

Where is your audience?

Where is your audience?

For each product/service, you should have a very clear idea of who your ideal customer is.

  • How old are they?
  • What do they look like?
  • What do they talk about?
  • Why do they want to buy your product?
  • Who do they hang out with?
  • Even better – WHERE (online) do they hangout?

If you don’t know the answers to these questions, stop reading and work that out.  It will save you a lot of time later.

Assuming you have a variety of products, you may well find that you need different social media platforms for different groups.

If you’re not sure, ask your next few customers what social media programs they use.  Ask them which one out of all of them is the best!  You will probably get a list of half a dozen or more  – depending on the demographic of your customers!

2. Platforms you’re already using

The next question is – what platforms are you already familiar with?  They are a great place to start.  Chances are, you already know how to use it, know what sort of material is engaging, and even better, you probably already have your own network of people who will see your posts!

If you’re not sure what works, just ask yourself what gets your attention.  If the regular crazy cat videos on Facebook grab your attention every time, imagine a cute video of a cat playing with one of your products..

[Ok – admission time – I made the mistake of clicking on the link! Argh!]

3. Platforms that your staff are already using

Another consideration is  – what social media channels are your staff using?

One of the things you will be looking for is existing networks that you can share content with.  Asking your team to re-share articles with their friends/networks is a great way to quickly get a lot of exposure.

4. Pick the big players

If you’re still stuck, choose one of the most popular platforms and go from there.

The answer to this will vary significantly on a few factors – does your company have a global or local reach?

Do your customers use one of the niche websites?

For example – the answer to “the most popular social media site in Australia” is likely to be very different to the “most popular social media site for independent musicians”.  Or not?   The bottom line is that the answers will vary depending on what you ask.

Here are some varying answers:

Facebook, Instragram and Snapchat top social media platforms for teens

Top social media platforms for teens – 2014. [Source: Pew Research Centre]

Twitter is the number one social site used within the sales process for 2014

Twitter is the number one social site used within the sales process for 2014. [Source: Forbes]

Be careful with this research.  The social media landscape is changing rapidly.  A survey from 2014 may be too old!  It wasn’t that long ago that Myspace was awesome and most of the others didn’t exist.  Keep an eye on your audience and move with them!

5. Use analytics to find out what works

Each social media platform gives you good information about how many people look at your article, like it, reshare it, bump it, thump it, pin it, etc.

If you drive the audience back to your website, and have Google Analytics installed, it also gives great reports on:

  • How many people visited your site
  • Which social media platform referred them
  • How long people from each site spent on each individual blog page

You can find the average reading time to help work out which audience actually engaged with your article.   I recently found that I had the most hits from StumbleUpon, but the longest reading time from users on Google+ and LinkedIn.  From this, I know that I’m better off spending my time focusing on them for now.


Just to recap – here are the 5 points to help choose a social media platform to focus on.

  1. Where are your audience?
  2. Platforms you’re already using
  3. Platforms that your staff are already using
  4. Pick the big players
  5. Use analytics to find out what works

So how did you go?  Where do your customers hang out and which social media platform works the best for them?

If you’re already up and running with social media marketing, what platform works the best for your business?

Let me know in the comments below!

And if you found this interesting, please share it with your friends by using the share buttons below.  Thanks!

PS – I’ll have more to say about social media analytics over the next few weeks

PPS – I will also have a free surprise for you to get you going with social media marketing!  Join my mailing list so that you don’t miss out!

PPPS – For all of your social marketing needs, drop me a line.  I can help in all aspects from setting up a marketing strategy, setting up your social media presence, writing regular blog articles and fully managing the social media for your company.

About the author

Leon Troeth is a Melbourne-based freelance technology copywriter.  Leon loves helping small businesses use online marketing to boost their sales.

Blogs are great for business!

5 reasons why a blog is great for business!

I first heard of blogging in the late 1990’s when a bunch of my friends were setting up their own blogging websites.  It’s more than 15 years later, and blogging has started to hit the main stream.  But still, there will be many business owners who wonder if it is worth setting up a blog for their business.

Today we have a look at 5 reasons why a blog is great for business.

1.     Build trust with potential customers

People buy from suppliers they trust

A blog is a great place to start building trust with potential customers.  There is a multitude of research into the art of selling, but a common thread is that a potential customer is much more likely to buy if they trust you.

It often takes 5 or more connections with a potential customer before they trust you enough to buy your product or service.

A blog is a great way to build this trust with potential customers, and start connecting with them.  The blog can:

  • Show what your business is about
  • Show what you can do
  • Show that you know what you’re talking about

A blog can also provide a reason for a potential customer to join your mailing list.  If they like your material and find themselves reading a few of your existing blog articles, they are much more likely to join your mailing list.  They’re now a sales lead that you can actively engage with on a regular basis, leading them step by step closer to being a customer.

The key to this is to provide really useful information – something that your target audience is going to want to read!

2.     Keep in touch with existing customers

It costs a whole lot less to sell to an existing customer than it does to acquire a new one

Through your blog, you can nurture your existing customers and turn them into repeat customers.

Your blog can:

  • Keep them informed of new products and other company updates
  • Provide a wealth of information to help them use their existing purchase further
  • Provide a knowledge base of support material

Existing customers can be emailed directly, using the latest entries from your blog as the content of the email.

Your customers will get used to hearing from you on a regular schedule.  When you have a new product to launch, you have a ready market of people who are already listening.  Because they are existing customers, they are much more likely to purchase.

3.     Build a community of loyal customers

Loyal customers are often the best advocates for your business

Having customers is great – after all, without them, you’re not in business.  But even better than having regular customers is having a community of people who are highly engaged with your company and loyal to your brand.

Through your blog, you can interact directly with customers who comment on your articles.  You can survey them to find out what they’re interested in, you can hear directly about suggestions for new products or improvements to existing ones.  Your customers can also see some of your other customers and can chat with them.

This all helps to build a community and helps foster loyalty to your brand.

People love to be heard.  Engaging with them via your blog shows them that you’re not just after their money, but you actually care about them.

4.     Free advertising through improved search rankings

Why pay for advertising if you can get it for free?

Companies pay good money to have their advertising shown right alongside the top of Google search results.  But there are a lucky few who have their results listed near the top for free.

Do a search for the keywords that relate best to your business.  For many of the searches, you will find the top results are articles of useful information, provided in – you guessed it – a blog!

There are a large number of factors (around 200!) that are involved in the Google search engine algorithm.  Providing a regular stream of really useful and engaging information in your blog ticks a few of the boxes and helps to boost your search engine ranking in the following ways:

  • Up to date website – Google keeps track of how often the website is updated. A regular blog update keeps the website fresh in the eyes of the search engine algorithm.
  • Backlinks for the most popular material – When someone links to your website, it is called a “backlink”. If you are particularly lucky enough to get some wide publicity for an article (for example, via a TV show, newspaper article or some viral social media), your article will gather a lot of backlinks. This boosts the search rankings not only for the given article, but also for searches on any keywords that relate to your entire website!
  • Pages per session and average session duration – Google tracks how long each person stays on your website, and also how many pages each person clicks through. The longer the session and the more average pages that are viewed, the higher the website rank will be.
    Over time, the blog grows into a back catalogue of useful information.  By providing great material, and having a strategy of leading readers from one article to the next, you can boost both the pages per session and average session duration.
  • Reduced bounce rate – Google also tracks the “bounce rate” – the number of times people land on your site but go no further. Obviously, they were not interested enough to stay.  If you have a high bounce rate, it is an indication that your website is not that useful.
    As mentioned above, with a back catalogue of useful information, users are much more likely to read more and the bounce rate will reduce.

All of these factors have a big impact on the overall ranking of your website.  Having a blog that publishes regularly and contains high quality material will make a big difference to where your website appears in the Google search results.

[Note – I mentioned Google a lot here.  There are many other search engines – the problem is that they all struggle for market share. (See some sample web search market share statistics here and here.)  If your website ranks well for Google, it is likely that you’ve done the work that helps it to also rank highly in other search engines.]

[PS – I’ll talk more about other search engine optimisation techniques in future articles.]

5.     A foundation for social media marketing

Your blog is the corner stone of your social media advertising campaigns

Social media has revolutionised many aspects of day to day life, including advertising.  Using demographic information about users on Facebook and other popular social media sites, it is a lot easier to target your market and advertise to them directly.  But what do you show them?

You guessed it – your blog provides a constant stream of material that can be shared on Twitter, Facebook, Google+, LinkedIn, reddit, StumbleUpon, Pintrest, and the multitude of other social networking sites that are available.  The blog articles can be shared for free and can easily reach thousands of people if you have an established network or ask a few people to re-share them for you.

You can also share the information directly in groups that are set up around a particular topic.  This article for instance is going straight to groups focussed around small businesses and online marketing campaigns.

From there, each social media site (and your own website analytics) provides great information about which articles are the most popular.  You can easily find out how many read it, which social media platform they came from and when they’re engaging with your material.  This sort of information provides a whole new avenue for getting to know your customers.

If you’re going to pay for advertising, you can also work out (again, for free!) which article had the most traction and the most interest from your target market.  Then your advertising dollars can be spent where you know it is going to work the best.

Again, this all comes down to having something to share with people in the first place.  Having a regularly updated blog with high quality material is the single best way to get all of this going.


I hope I’ve convinced you that a regularly updated blog with high quality material is great for business!

Have you tried a blog with your business?  How did it go?  Let me know in the comments below.

Are you looking to set one up for your business?  Let me know if you need any help.  I’m happy to give you some initial help for free.  These days blogs are really easy to get up and running.

Of course, if you’re looking for someone to write regular blog articles for your company, contact me – I’m ready to help!

PS – If you found this interesting, please share it with your friends by using the share buttons below.  Thanks!

About the author

Leon Troeth is a Melbourne-based freelance technology copywriter.  Leon loves helping small businesses use online marketing to boost their sales.


Image designed by Freepik

Use other people's content to boost your website traffic

Boost your website traffic with other people’s content [case study]

Let’s say you’re the proud owner of a new small business website.  The only trouble is, very few people know that it exists.  Even less have seen it.

Here’s a case study of how I got 76 new visitors in one day using someone else’s content, and without paying a cent for advertising!

It’s easy as:

  1. Find some interesting material that is relevant to your target audience
  2. Check that you’re ok to share it on your site
  3. Publish it in your blog
  4. Link to it from Facebook
  5. Ask your friends to like it

Read on to find out how it went and exactly how you can do this for your own website.

If you want any help with boosting exposure for your business at low cost, let me know.

My aim

Given that I have a new business and a new website to go with it, I wanted to gain some quick exposure and get some people looking at my website.  One of the easiest way to do this is to post regular articles and link to them from popular social media websites.

As you’ll see from this example, you don’t even need to write your own material.  The whole process is very easy to reproduce.

Another aim is to show people the sort of items that I’m interested in.  Over time, it will help them to get to know me by the type of information that I publish.

Having regular updates to the website also helps with the search engine ranking, as well as the influence level of my profile on sites like LinkedIn.

As they say in the academic world – “publish or perish”.

Will I get any customers from a blog about font selection?  That is highly unlikely.  It’s hardly the most engaging topic going around.  Still – it was there and ready to go, so away I went.

To get better engagement, I’ll need something a bit more targeted and useful (like this post!)

The results

Before giving you a step by step on how to do this yourself, here are my results.

I published my first blog entry – a really useful guide on how to choose the right font, at 5:45am on Thursday 14th of January, 2016.  I also posted the article on my Facebook company page and LinkedIn company page.  Both of these company pages started the day with less than 10 followers in total.

I then shared the link using my own accounts on both Facebook and Linked In.  On Facebook, I asked my friends to do me a favour and “Like” my company page.

By the end of the day (18 hours later), I had:

  • 76 new visitors to my website
  • 52 likes on my Facebook company page
  • Over 1000 people who had the post pop up on their Facebook news feed
  • 222 people who had it pop up on their LinkedIn news feed

After 6 days, there had been a total of 180 visitors who had visited the blog entry on my website. 13% of those went onto look at another page on the website afterwards.

Not bad for a first blog post.

Here’s a closer look at the day one statistics using some of the tracking tools that are available:

Google Analytics summary of website traffic

Troeth Consulting Services copywriting blog - website traffic

Troeth Consulting Services copywriting blog – website traffic

Facebook company page and post analytics

Troeth Consulting Services copywriting blog - Facebook traffic

Troeth Consulting Services copywriting blog – Facebook traffic

Note that I also had my first page “unlike”.

LinkedIn post analytics

Troeth Consulting Services copywriting blog - LinkedIn traffic

Troeth Consulting Services copywriting blog – LinkedIn traffic

The LinkedIn date shows the 13th of January instead of the 14th – I assume it is reporting in USA time.

How to do this for your own business


I had the following in place before I started:

  • A company website with a blog
  • Google Analytics to track website usage
  • Company Facebook and LinkedIn pages
  • A LinkedIn network with 508 connections
  • A Facebook profile with 533 friends

Contact me if you want help with getting any of these set up, or want me to do it for you. Obviously I can’t find your friends.. but I can help with the other bits!

1.      Find interesting material that is relevant to your target audience

The first step is to find some interesting material to share.

Given that my business relates to copywriting, online marketing campaigns and website development, I regularly read articles on these topics.

Occasionally I come across one that I find really interesting and worth sharing on my own site.  In this case, it was an infographic on a topic that I knew very little about.  The infographic was really interesting, and the general format is engaging.  I find it hard to stop reading a good infographic on a topic that is even vaguely interesting!

There are a multitude of websites and groups that will happily send you new articles every day.  If you’re not subscribed to any relevant mailing lists at the moment, here’s where to start:

  • Do a quick Google search for topics relating to your business and add the keywords “blog” or “news” to your search. The first couple of pages of results will list a number of the most popular blogs and news websites.  Most of them offer a sign-up option and will regularly email new content to you.
  • Search for the same topics on Facebook and LinkedIn. Look for any public groups relating to that topic.  Join the groups that have a lot of members.  LinkedIn in particular will send you regular emails with summaries of the most popular articles.  You can also use the LinkedIn Pulse app to find the top stories quickly and easily.

2.      Check that you’re ok to share it on your site

Before sharing the content on my site, I got in touch with the authors and asked them if they were happy for me to share the article – they were.

From their point of view, they get another link to their site (which helps build up their search engine ranking), and another 1000 people who saw their material as a result.

3.      Publish it in your blog

Publishing was quick and easy.  I grabbed a copy of the infographic and wrote a brief background blurb to go with it.  I also put together a quick image to go with the blog, using the title of my article written in different fonts.  I used PowerPoint to put it together, cut and paste it into an image file and made sure it was the right size.


4.      Link to it from Facebook

Once published, I posted the link on my Facebook business page, and reposted that link using my own personal Facebook account.  My Facebook page had just a handful of likes at this point (thanks everyone who liked the page!).

I also put the article on LinkedIn.

5.      Ask your friends to like/share it

When sharing the post on Facebook, I added “Please do me a favour and like my business page. Thanks!”

A couple of people also re-shared it on their page which was very nice of them!


So that’s it – a quick and easy way to get a lot of new visitors to your site in less than a day.

There are many ways to make this process even more effective. A “how-to” post with step-by-step actions that are of use to the audience (like this one) typically go a lot better, have a much better chance of being shared, and are more likely to generate leads for gaining potential customers.

Speaking of which, I would love to write for your business.  If you would like use a blog to boost your business, please get in touch.

Now it’s time for you to try it out for yourself.  Let me know how you go in the comments below.

PS – If you found this interesting, please share it with your friends by using the share buttons below.  Thanks!

About the author

Leon Troeth is a Melbourne-based freelance technology copywriter.  Leon loves helping small businesses use online marketing to boost their sales.

What font should I use?

What font should I use? [infographic]

Category : copywriting

Earlier this month, I finished the final touches to my business website.  I thought it looked pretty good and was rather proud of my efforts.

I asked for feedback and the comment was – “It looks pretty good, but the font is boring!”

There are always so many fonts to choose from that I never know where to start.  Luckily, the folks at Creative Bloq have put together a really handy intro to font selection.

What font is best for me?

A handy overview guide to selecting the right font.

So how do you select the right font for your work?  Let me know in the comments section below.